Customer Support

• For a better flow rate, fill the bucket completely with water.
• Do not fill the bucket with water that is contaminated with pollutants or chemicals.
• Loosen bucket lids to prevent vacuum pressure.
• The system can filter 500 gallons per day up to 100,000 gallons in a lifetime with proper cleaning and maintenance.
• Backwash water filter with filtered water only daily to ensure good flow rate and cleanliness.
• CAUTION: Do not backwash/clean the filter with contaminated water.
• If the filter is touched or in contact with contaminated hands or surfaces, the filter must be cleaned with filtered water to prevent contamination.
• Store the kit in a dry area that will not be in contact with water.
• ONLY use the bucket to store water. Keep away from children.

• Do not squeeze the pouch too hard or wring the pouch.
• Backwash the filter more often and with more force. It is important that the first backwash is strong so that it cleans out all of the fibers rather than creating paths of least resistance.
• Do not over-tighten the filter on the pouch. Over-tightening can cause the o-rings to embed into the threads or lodge into the opening of the pouch. If the o-ring is out of place the filter may not have a tight seal and water could leak out of the bottom of the filter.
• If your filter is slow or plugged, try backwashing rigorously with hot water (no hotter than 140 degrees F / 10 degrees C). You may need to repeat this several times to unclog the filter. If this doesn’t return the flow to like new, you may have a calcium buildup in the fibers. Soak in vinegar for 1/2 hour followed by rigorous backwashing with hot water (no hotter than 140 degrees F / 10 degrees C).  Repeat until the flow returns to normal – it may take several times to get all the way clean again.
• Do not freeze your filter. The filter is safe from freezing temperatures if it has never been used. However, after the fibers are wet there is no definitive way to tell if a filter has been damaged due to freezing. Sawyer recommends replacing your filter if you suspect that it has been frozen, if you are in freezing temperatures, we recommend that you store your filter in your pocket or close to your person so that your body heat can prevent freezing.
• Do not over-chlorinate when sanitizing the filter. It will harm fibers. One pouch capful of bleach to a pouch of water is all that is needed.

• Charge solar power system with the provided solar panel for at least 6-8 hours a day for recharge to provide 5-7 hours of light at night.
• Do not insert any other USB product into the power unit.
• Store the power unit in a dry location.

• Please kindly know that Solar charging is only a backup option. Due to the limitation of solar panel size and the uncertainty of light intensity, the efficiency of solar charging cannot be guaranteed.
• Please make sure the power bank fully charges through Micro USB/TYPE-C cable before traveling.
• Do not place the solar power bank in extreme or harsh environments to avoid danger.
• 5W wireless charging panel compatibility list (partial list): Huawei Mate20 Pro, iPhone X, iPhone XR, iPhone XS/XS MAX, iPhone 12, Samsung GalaxyS9, Samsung GalaxyS9+, Samsung Galaxy S10, etc.

RADIO OPERATION

• Rotate the volume control knob on the radio and adjust the volume.
• Select FM/AM/WB with BAND button. Extend the antenna to get a better signal.
• Rotate the tuning knob to select a channel. The green tuning indicator will turn on when a channel is properly selected.

FLASHLIGHT

• Press the flashlight button to turn it on/off.

SOS

Double click the SOS button to turn it on. Single click the OS button to turn it off.

POWER YOUR RADIO

Before you power your radio, make sure to read safety instructions under Helpful Hints (below).

Solar Power:

• Place the solar panel in direct sunlight.
• The charging indicator will turn red as the battery charges.
• It is difficult to fully charge the unit with the solar panel, which is mostly used for maintaining the battery.
• Do not charge the radio in a hot area such as a car. It is also advised to turn the radio off when charging.

Hand Crank:

• Unfold the handle from the backside of the radio and rotate it in either direction.
• Turn the hand crank for 3-5 minutes to activate the internal battery for initial use.
• Wind the hand crank at a speed of 130-150 RPM for power to be generated.

USB Port Charging:

• To charge the radio, insert the supplied USB cable into the USB power source.
• The charging indicator will flash blue as the battery charges. The charging indicator will stay blue when the battery is fully charged.
• It takes about 4 hours for the internal 18650 2000mAh LI-ION battery to be fully charged.

POWER INDICATOR

This unit has 4 blue power indicator lights to show the power capacity. (C=Capacity)

• 4 lights up: C>75%
• 3 lights to: 50%<C<75%
• 2 lights up: 25%<C<50%
• 1 lights up: 3%<C<25%
• The first light flash: C<3%

• USB charging time is approximately 4 hours.
• After fully charged, the device can support radio play (medium volume) for 15-18 hours or the flashlight for 10-12 hours.
• After one minute of winding, the device can support radio play (medium volume) for 5-8 minutes or the flashlight for 10-15 minutes.
• Dropping the radio can cause injury or damage. The unit will not resist strong impact or contact with corrosive liquids.
• Keep the unit dry as moisture and liquids can damage it.
• Wind the drank for 3-5 minutes before use to activate and keep the internal battery healthy.
• This solar crank radio can charge USB in emergency situations by the Li0ion battery of the radio or by cranking at a speed of 130-150 RPM. Do not use it as a normal power bank.
• The supplied charging cable is only for charging Micro USB/iPhone devices (with adaptor). Other USB devices should be charged using their original charging cable.
• The unit is water-resistant to IPX3 (resistant to sprayed water up to 10 L/min). It can be used reliably in adverse weather conditions, aboard watercraft, etc.
• There are many factors that will affect solar charging, like angle, sunlight, etc. The charging indicator will be red when you find a good angle to charge it. It is difficult to fully charge the unit with solar power, which is mostly used for maintaining the battery.
• The battery will run out when the radio is idle for a long time. Hand crank at a speed of 130-150 RPM for 3-5 minutes to activate the battery and then use a USB cable to charge it. Periodically charge the Lithium-Ion battery to extend battery life. It is better to use or charge once every three months to avoid battery death.