LightWaterLife’s mission is to empower people around the world with the basics of life in a safe, responsible, and sustainable way. We can achieve our mission only by working closely with our Supplier Partners. We insist that all of our suppliers treat workers with dignity and respect, provide safe working conditions, use environmentally responsible manufacturing processes, and represent the highest ethical standards.
To ensure that all of our suppliers conduct business with a high degree of integrity and in a socially and environmentally responsible manner, we hold them to the LightWaterLife Supplier Code of Conduct.
Obey the law
As a responsible company, we expect our Supplier Partners to share our commitment to following the law. This involves knowing and following the laws that apply to them and their business and treating legal requirements as a minimum standard. When any material issues arise with the goods and services they supply, especially health and safety issues, alert LightWaterLife. This helps LightWaterLife comply with global regulations.
Conduct business with integrity
We seek business relationships based on trust, transparency, and mutual accountability. We expect our Supplier Partners to compete fairly and ethically for our business. Never offer or accept bribes, kickbacks, inappropriate gifts or hospitality, or other improper incentives in connection with LightWaterLife’s business.
Keep accurate and honest records
We expect our Supplier Partners to maintain accurate and honest records. This helps us make responsible business decisions and disclose truthful and timely information to our stakeholders. Supplier Partners should responsibly maintain books and records that reflect all transactions in an accurate, honest, and timely way. Utilize appropriate quality audit and compliance processes for matters such as product, worker health and safety, and labor and employment. If requested, disclose the location of facilities and known origins of materials to enable traceability.
Honor business obligations
LightWaterLife works with Supplier Partners who share our desire to build productive business relationships. This requires honest communications, mutual respect, and delivering on commitments. Supplier Partners should share our commitment to conducting business honestly and transparently, honor business obligations, and manage unanticipated events in a proactive, timely, and open way.
Treat people with dignity and respect
We expect our Supplier Partners to stand with LightWaterLife in prioritizing the safety, well-being, and dignity of all individuals, whose talents and hard work help us deliver our products and services. Our Supplier Partners will achieve this by providing safe and healthy working conditions at all of their operations, never using or tolerating the use of human trafficking, forced labor, or child labor as defined by the International Labour Organization (ILO), fostering an inclusive work environment that is free of harassment and discrimination, and meeting or exceeding all legal requirements for compensation and working conditions.
Protect LightWaterLife’s information, assets, and interests
We expect our Supplier Partners to protect LightWaterLife’s reputation and any information or property we entrust to them. Supplier Partners must protect any of LightWaterLife’s confidential information to which they have access, including its intellectual property, trade secrets, or financial information, and safeguard any property belonging to LightWaterLife while under their control.
Be a responsible global citizen
We count on our Supplier Partners to help LightWaterLife empower people around the world with the basics of life in a safe, responsible, and sustainable way.
We expect our Supplier Partners to maintain strict standards to promote product safety, strive to reduce environmental impact through the efficient use of resources, work with LightWaterLife to implement sustainable processes, and correct problems to drive continuous improvement and societal value.
It is our goal to build trust-based relationships with ethical Supplier Partners who follow these principles. When there is a concern, our desire is to work with the Supplier Partner. We may be able to help identify possible improvements. However, when an issue can’t be corrected or a supplier partner is unwilling to engage, we reserve the right to end our relationship.
If you see or suspect any conduct or business practices that you think could violate our Supplier Code, please contact us. Getting in touch with us quickly helps to prevent problems and correct any that have already occurred. We handle all reports promptly, fairly, and as confidentially as possible.